Latest update 6-Dec-2010 - we have submitted an update to Apple address this issue, Click here for more details

Important notice for iPhone 4.0 or later and iPad
Unlike previous versions, it is not possible to directly insert a signature into an email that you are replying or forwarding in iPhone 4.0 (IOS4) or iPad. Apple has changed the Mail app so that all inserts will always launch a new email in compose mode. This is not a bug in our software, just some functionality that is not supported in the Mail app anymore.

To insert a signature into an email you are replying or forwarding, paste the signature from your clipboard. Each time you insert the signature through the Signature app, it will also add the signature to your clipboard. Subsequently, you can just paste the signature from the clipboard. (This also works for new emails too). There is no need to start the signature app each time as long as you don't overwrite the clipboard contents or you don't need to switch signatures. (Note: Prior to 4.2, the reply or forward email being edited remained open for you to paste your signature, this is no longer the case in 4.2 - see note below).

Note: we only copy one signature at a time to the clipboard, the Mail app does not know how to choose from multiple signatures if we copied more than one to the clipboard.

iPhone 4.2 update
We noticed that with the latest iPhone 4.2 update, when you tap on reply or forward emails in Email Signature Pro, the Mail app is launched and a new compose screen is shown. If you have an already reply or forwarded email opened for editing, it is closed by the Mail app and a new compose screen is shown. This is a change from previous versions of the iPhone OS where the open reply or forward email remained intact so you could paste your signature in the email. (This is incidently now consistent with how the Mail app works on the iPad.)

Unfortunately all 3rd party apps are affected by this new Mail app behavior and we have no control over what happens when the Mail app is launched by our app.

The behavior of Signature insertion in new emails is unaffected.

What it means is that users who wish to add a signature to a reply or forwarded email must first go to the Email Signature Pro app and get their signature (if it is not already on the clipboard) and then when the Mail app is launched, remove the compose screen to get to their email they want to reply or forward. We wish there was a better and will continue to look for one.

If you cannot see images in your iPhone email, check your Load Remote Images setting under Mail Contacts and Calenders after launching the iPhone Settings apps. This apparently can sometimes be turned off during syncing.

The latest Email Signature Pro contains the following advanced features:

• Reset you signature data to the beginning of the current session. Useful if you make changes to your signatures and want to undo those changes.
  
• Export your signatures for use with your desktop and notebook email clients. (see our link on how to do this Using your signature on your desktop or notebook)
  

We've had several requests asking if we could allow users to change the formatting for each line in each text field instead of the whole field. We've resisted doing that in the past because we thought it would complicate the user interface and making it difficult for users to configure their signatures.

If you're a savvy user, there is a way to do this although it definitely isn't a point-and-click solution.

Symptom, you create a signature and when you insert it into your email, you get a null character. Chances are in your signature you used a % sign. The percent sign is a special character to insert other special characters like space. e.g. %20 means space or %2A means *. So when you add a % sign on it's own, the Mail app doesn't know what to do with it and does something horrible like insert (null) in your email.

To add a percent sign in your signature you should put %25 which means add a percent sign.

Wikipedia has an excellent article on percent-encoding.

To use your email signature when replying to an email, do the the following:

1) Hit the reply button in Apple Mail
2) Exit Apple Mail by using the Menu button (the hardware button at the bottom of your iPhone)
3) Run the Email Signature app, and select your signature
4) Your selected signature will be inserted into the reply email
5) Compose and send the email as normal

Note: follow the same procedure to forward an email.

This process is required due to the limitations that Apple applies to ALL Third Party applications, Email Signature Pro included.

Recently Facebook changed the way anyone accessing public pages on Facebook via their iPhone. Anyone trying to access a public profile page with a claimed name is prompted with a login page. Apparently, they require you to login before accessing these pages. However, while the url they create suggests that they take you to the page you requested after logging in, they do not do so.

We have just released a tool to help our users of Signature and Signature Lite to locate the URL of their image on the Internet.

(Note: URL or Uniform Resource Locator is the technical term for an Internet Web address, e.g. http://www.ideasunplugged.com.)

We have received a number of emails from users saying that the URL they entered in Signature (Pro or Lite) for their image is incorrect. What they actually entered was the URL of the page containing the image and not the URL of image itself. e.g. the URL of the page may be http://www.xyz.com/mypictures and the URL of the image is actually http://www.xyz.com/mypictures/1234.jpg

There are two ways to find the URL of the image.

The Mobile Me Gallery interface doesn't support hot-linking to its images. i.e. there is no explicit URL that will allow you to link to a specific image.

The solution is to download the image from the Mobile Me Gallery, then
upload it to a free hosting service, for example ImageBucket, Flickr etc,
which do allow direct access to images.

We apologize for the inconvenience, but there's no reliable workaround the
Mobile Me Gallery restrictions.

You need to specify a image hosted on a free image hosting site like
Flickr, ImageBucket etc.

An example would be http://farm1.static.flickr.com/15/19176774_a70c1b7351.jpg

We wanted to use images from the photo library initially. However if we
inserted a local image in the email, most email readers like Outlook,
Thunderbird or other web-mail readers do not display it, because this has
been, and still is a big spam issue. Currently only Apple products display
inline-images.

In the end, we compromised by referencing an image hosted on the Internet.