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How To

Removing a preconfigured hotlink

To remove any hotlink from any of the Signature apps, tap on the hotlink to edit. On the Edit Hotlink page, tap of the icon representing the hotlink, e.g. Facebook etc. You will have a list of hotlink types to choose from. Choose 'none' (the icon with a question mark). When you exit the edit page, the icon will be removed.

Note: in the next release, we will put a dedicated button to remove the hotlink.

Adding and Deleting new signatures in Email Signature iPad Edition

We found our first bug!

If you upgrade to premium, there should be an Edit and + button at the top of the signature list to allow you to edit/delete a signature or add a new one. These buttons are missing after the upgrade.

To restore the buttons, close the app and restart it and the buttons should reappear.

How to add your signature to reply or forwarded emails on iPad and iPhone 4.0 (IOS4) - (4.2 update)

Latest update 6-Dec-2010 - we have submitted an update to Apple address this issue, Click here for more details

Important notice for iPhone 4.0 or later and iPad
Unlike previous versions, it is not possible to directly insert a signature into an email that you are replying or forwarding in iPhone 4.0 (IOS4) or iPad. Apple has changed the Mail app so that all inserts will always launch a new email in compose mode. This is not a bug in our software, just some functionality that is not supported in the Mail app anymore.

To insert a signature into an email you are replying or forwarding, paste the signature from your clipboard. Each time you insert the signature through the Signature app, it will also add the signature to your clipboard. Subsequently, you can just paste the signature from the clipboard. (This also works for new emails too). There is no need to start the signature app each time as long as you don't overwrite the clipboard contents or you don't need to switch signatures. (Note: Prior to 4.2, the reply or forward email being edited remained open for you to paste your signature, this is no longer the case in 4.2 - see note below).

Note: we only copy one signature at a time to the clipboard, the Mail app does not know how to choose from multiple signatures if we copied more than one to the clipboard.

iPhone 4.2 update
We noticed that with the latest iPhone 4.2 update, when you tap on reply or forward emails in Email Signature Pro, the Mail app is launched and a new compose screen is shown. If you have an already reply or forwarded email opened for editing, it is closed by the Mail app and a new compose screen is shown. This is a change from previous versions of the iPhone OS where the open reply or forward email remained intact so you could paste your signature in the email. (This is incidently now consistent with how the Mail app works on the iPad.)

Unfortunately all 3rd party apps are affected by this new Mail app behavior and we have no control over what happens when the Mail app is launched by our app.

The behavior of Signature insertion in new emails is unaffected.

What it means is that users who wish to add a signature to a reply or forwarded email must first go to the Email Signature Pro app and get their signature (if it is not already on the clipboard) and then when the Mail app is launched, remove the compose screen to get to their email they want to reply or forward. We wish there was a better and will continue to look for one.

Can't see images in my email on my iPhone

If you cannot see images in your iPhone email, check your Load Remote Images setting under Mail Contacts and Calenders after launching the iPhone Settings apps. This apparently can sometimes be turned off during syncing.

Advanced features in Email Signature Pro

The latest Email Signature Pro contains the following advanced features:

  • Reset you signature data to the beginning of the current session. Useful if you make changes to your signatures and want to undo those changes.
  • Export your signatures for use with your desktop and notebook email clients. (see our link on how to do this Using your signature on your desktop or notebook)

How do I change the formatting on each line?

We've had several requests asking if we could allow users to change the formatting for each line in each text field instead of the whole field. We've resisted doing that in the past because we thought it would complicate the user interface and making it difficult for users to configure their signatures.

If you're a savvy user, there is a way to do this although it definitely isn't a point-and-click solution.

Email Signature inserts a (null) in the email

Symptom, you create a signature and when you insert it into your email, you get a null character. Chances are in your signature you used a % sign. The percent sign is a special character to insert other special characters like space. e.g. %20 means space or %2A means *. So when you add a % sign on it's own, the Mail app doesn't know what to do with it and does something horrible like insert (null) in your email.

To add a percent sign in your signature you should put %25 which means add a percent sign.

Wikipedia has an excellent article on percent-encoding.

How to Reply to an email with a Signature

To use your email signature when replying to an email, do the the following:

1) Hit the reply button in Apple Mail
2) Exit Apple Mail by using the Menu button (the hardware button at the bottom of your iPhone)
3) Run the Email Signature app, and select your signature
4) Your selected signature will be inserted into the reply email
5) Compose and send the email as normal

Note: follow the same procedure to forward an email.

This process is required due to the limitations that Apple applies to ALL Third Party applications, Email Signature Pro included.

Signature - Facebook integration

Recently Facebook changed the way anyone accessing public pages on Facebook via their iPhone. Anyone trying to access a public profile page with a claimed name is prompted with a login page. Apparently, they require you to login before accessing these pages. However, while the url they create suggests that they take you to the page you requested after logging in, they do not do so.

Tool for finding your Signature images

We have just released a tool to help our users of Signature and Signature Lite to locate the URL of their image on the Internet.

(Note: URL or Uniform Resource Locator is the technical term for an Internet Web address, e.g.

We have received a number of emails from users saying that the URL they entered in Signature (Pro or Lite) for their image is incorrect. What they actually entered was the URL of the page containing the image and not the URL of image itself. e.g. the URL of the page may be and the URL of the image is actually

There are two ways to find the URL of the image.

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